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All orders can be canceled up until 12:00PM PST the next day the order was made. All cancellations are subject to a 20% restocking fee.
Due to the nature of the product, we have a strict no return policy.
If the item is received broken, do not take it out of the box. Keep all the packaging, take many photos of the item damaged within the box, and send those to use within 24 hours of the package arriving. It is important that this is accomplished quickly so that we can give you your refund and also claim the shipping insurance.
Email Photos and order information to: firstname.lastname@example.org. Feel free to contact the shop at 559-412-8466 if a response hasn't been made by one of our representatives.